Privacy Policy

1. Who We Are

The brand Seven O' Eleven Cafe & Bistro ("we", "our", or "us") is operated by Three Hospitality (GSTIN: 27AAUFT3320J1ZT). We operate the website at sevenoeleven.cafe and the physical cafe located at Opposite Shraddhanand Anathalay, Shraddhanandpeth, Nagpur, Maharashtra 440022, India. This Privacy Policy explains what information we collect when you visit our website and how we use it.

2. Information We Collect

Our website is a static informational site. We collect minimal personal information:

• Enquiry form submissions: When you use the enquiry form on our Visit & Order page, the information you enter (name, phone number, occasion, message) is composed into a WhatsApp message and sent directly from your device to our WhatsApp Business account. We do not store this data on any server.
• Cookies & local storage: We use a single browser localStorage key (sol_cookie_consent) to remember your cookie consent choice. No tracking cookies are set without your acceptance.
• Analytics: We may use anonymised analytics tools (such as Cloudflare Web Analytics) that do not use cookies and do not track you across sites.

3. Third-Party Services

Our website links to or embeds content from the following third-party services, each with their own privacy policies:

• Google Maps — used for directions and location links.
• WhatsApp (Meta) — used for reservations and enquiries via WhatsApp Business.
• Zomato / Swiggy — linked for online ordering; their platforms have independent privacy policies.
• Google Fonts — fonts (Cormorant Garamond, Plus Jakarta Sans) are loaded from Google's servers, which may log your IP address per Google's privacy policy.
• Instagram / Facebook (Meta) — linked from our footer; visiting these links is subject to Meta's privacy policy.

4. How We Use Information

Any information you voluntarily share with us (such as via WhatsApp enquiries or phone calls) is used solely to respond to your reservation or order request. We do not sell, trade, or share your personal information with third parties for marketing purposes.

5. Data Retention

Since enquiry data is sent directly via WhatsApp and not stored on our servers, we do not retain form submission data. WhatsApp message history is subject to Meta's data retention policies.

6. Your Rights

Under applicable Indian data protection law and general privacy principles, you have the right to ask us what information we hold about you and to request its deletion. To exercise this right, contact us via WhatsApp or call us at +91 97307 65951.

7. Children's Privacy

Our website is not directed at children under 13. We do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of the website after any changes constitutes acceptance of the updated policy.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us: